Friday, June 21, 2013
BoA Whistleblowers Bombshell: "We were told to lie."
"Senior managers provided carrots and sticks for employees to lie to customers and push them into foreclosure. Simone Gordon described meetings where managers created quotas for lower-level employees, and a bonus system for reaching those quotas...Employees were closely monitored, and those who didn’t meet quotas, or who dared to give borrowers accurate information, were fired, as was anyone who 'questioned the ethics … of declining loan modifications for false and fraudulent reasons,' according to William Wilson." ~David Dayen